The State’s Disciplinary standards adds more than WS including courtesy to Citizens which Tommie has never understood

60L-36.005 Disciplinary Standards.
(1) This rule sets forth the minimal standards of conduct that apply to all employees in the State
Personnel System, violation of which may result in dismissal.

(2) Agencies within the State Personnel System perform a vast array of functions and deliver a wide
variety of services. Some employees perform routine tasks in a safe office environment, while others
engage in unpredictable life-threatening situations under the most demanding circumstances. Breach of
a particular standard in one context might be less serious, while in another it might result in the loss of
life or property. Accordingly, each agency shall have primary authority and responsibility for managing
the conduct of its employees. If an agency deems it necessary to discipline an employee for violation of
this rule, the agency may impose any discipline up to and including dismissal, taking into account the
agency’s unique mission and the individual facts and circumstances.

(3) Employees outside the permanent career service may be dismissed at will. Permanent career
service employees may be suspended or dismissed only for cause, which shall include, but not be limited
to, the following. Examples under the categories listed below are not exhaustive.

(a) Poor performance. Employees shall strive to perform at the highest level of efficiency and
effectiveness; they shall do more than “just get by.”

1. Employees are expected to be reliable and dependable, for example: to show up for work, ready to
work, on a reliable basis; to observe established work hours and scheduled appointments; to complete
work on time; and to obtain permission before being off work and to schedule leave in a manner that
minimizes work disruption.

2. Employees are expected to be effective, for example: to organize their work; to stay focused on
job related activities during work hours; to provide the level of effort necessary to get the job done; to
demonstrate willingness and ability to make decisions and exercise sound judgment; to produce work
that consistently meets or exceeds expectations; to accept responsibility for their actions and decisions;
to adapt to changes in work assignments, procedures, and technology; and to be committed to
improving individual performance.
Rev. 12/27/15
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(b) Negligence. Employees shall exercise due care and reasonable diligence in the performance of job
duties.

(c) Inefficiency or inability to perform assigned duties. Employees shall, at a minimum, be able to
perform duties in a competent and adequate manner.

(d) Insubordination. Employees shall follow lawful orders and carry out the directives of persons with
duly delegated authority. Employees shall resolve any differences with management in a constructive
manner.

(e) Violation of law or agency rules. Employees shall abide by the law and applicable rules and
policies and procedures, including those of the employing agency and the rules of the State Personnel
System. All employees are subject to Part III of Chapter 112, F.S., governing standards of conduct,
which agencies shall make available to employees. An agency may determine that an employee has
violated the law even if the violation has not resulted in arrest or conviction. Employees shall abide by
both the criminal law, for example, drug laws, and the civil law, for example, laws prohibiting sexual
harassment and employment discrimination.

(f) Conduct unbecoming a public employee. Employees shall conduct themselves, on and off the job,
in a manner that will not bring discredit or embarrassment to the state.

1. Employees shall be courteous, considerate, respectful, and prompt in dealing with and serving the
public and co-workers.

2. Employees shall maintain high standards of honesty, integrity, and impartiality. Employees shall
place the interests of the public ahead of personal interests. Employees shall not use, or attempt to use,
their official position for personal gain or confidential information for personal advantage.

3. Employees shall protect state property from loss or abuse, and they shall use state property,
equipment and personnel only in a manner beneficial to the agency.

(g) Misconduct. Employees shall refrain from conduct which, though not illegal or inappropriate for a
state employee generally, is inappropriate for a person in the employee’s particular position. For
example, cowardice may be dishonorable in people generally, but it may be entirely unacceptable in law
enforcement officers. By way of further example, people are generally free to relate with others, but it
may be entirely unacceptable for certain employees to enter into certain relations with others, such as
correctional officers with inmates.

(h) Habitual drug use. Agencies shall not tolerate violations of Florida’s Drug Free Workplace Act,
Section 112.0455, F.S., or other misuse of mood- or mind-altering substances, including alcohol and
prescription medications.

(i) Conviction of any crime, including a plea of nolo contendere and a plea of guilty with adjudication
withheld.

(4) Agencies are responsible for identifying instances of unacceptable behavior and for taking
appropriate action. Before taking corrective action, an agency shall have evidence that the employee
failed to comply with a standard or expectation.
Rev. 12/27/15
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(5) Agencies shall make known to permanent career service employees the procedures specified in
Section 110.227, F.S. Section 110.227(5)(a), F.S., establishes procedures for suspension, reduction in
pay, demotion, involuntary transfer of more than 50 miles by highway, or dismissal of permanent career
service employees. An agency taking such action shall, in addition to furnishing notice of intent to take
such action, furnish the employee with written notice of final action. The written notice of final action
shall advise the employee of appeal rights under Section 110.227(5)(a), F.S., under any applicable
collective bargaining agreements, and under any other applicable statutory provisions, such as Parts VI
or VIII of Chapter 112, F.S. The deadline for appeal established in Section 110.227(5)(a), F.S., shall be
measured from the date the employee receives the written notice of final action

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