Why do the White Springs elected officials hate to hear the truth, especially if it is something the Griffins indicate needs improvement.
I found the answer in something called the State of Cognitive dissonance. It is when someone holds two psychologically inconsistent beliefs (or attitudes or opinions) that create an unpleasant mental tension.
Cognitive dissonance refers to a situation involving conflicting attitudes, beliefs or behaviors. … For example, when people smoke (behavior) and they know that smoking causes cancer (cognition), they are in a state of cognitive dissonance.
Cognitive dissonance also refers to the feelings of discomfort that arise when a person’s behavior or attitude is in conflict with the person’s values and beliefs or when new information that is contrary to their beliefs is presented to them. People like consistency. They want the assurance that their values and beliefs have always been right. They always want to act in ways that are in line with their beliefs. When their beliefs are challenged, or when their behavior is not aligned with their beliefs, this creates a disagreement (dissonance).
Since the dissonance is an uncomfortable feeling, the person must either change their behavior, their attitude or their belief in order to reduce the dissonance and restore balance. The uncomfortable feeling caused by cognitive dissonance might manifest itself as stress, anxiety, regret, shame, embarrassment, or feelings of negative self-worth.
And all we have been trying to do is to assist the Town we live in but are told our ideas will never be accepted by the Council even if the Law is recited..